Privacy Policy

• Account: mobile number (login ke liye), naam, password (sirf encrypted hash ke roop me), email (optional — agar aap dein) aur profile photo (optional).
• Janm vivaran: janm tithi, samay, sthan aur ling — kundli, kundli milan aur personalised rashifal ke liye. Isme parivaar ya doosre logon ki jaankari bhi aati hai jo aap kundli ya kundli milan ke liye save karte hain; yeh dene se pehle unki sahmati lein.
• Chats aur consultation records: pandit aur AI Pandit ke saath chat messages, consultation se pehle bataya gaya sawaal, call/video ki duration, billing records, ratings aur reviews.
• Call aur video: audio/video call ke liye camera aur microphone ki permission sirf call ke dauraan istemal hoti hai. Call Agora (real-time audio/video provider) ke through live chalti hai. Hum calls ya video record nahi karte; sirf duration aur billing save hoti hai.
• Payments: wallet recharge, orders aur pooja ke payments UPI (BharatPe QR) aur Razorpay ke through hote hain. Card number, CVV, UPI PIN ya net-banking password hum kabhi nahi dekhte ya save karte — yeh payment provider aur aapka bank process karte hain. Hum sirf payment/transaction ID (jaise UPI UTR), amount aur status save karte hain.
• Orders: delivery address aur contact number.
• Device aur technical: device ID (ek-tarfa hash ke roop me, free offer aur referral ke durupayog ko rokne ke liye), device/browser jaankari, IP address aur cookies (login session ke liye).

• Login, account aur wallet chalane ke liye.
• Kundli, rashifal aur kundli milan report banane ke liye.
• Aapko pandit se jodne, chat/call/video chalane, per-minute billing karne aur consultation history dikhane ke liye.
• Orders deliver karne aur pooja booking manage karne ke liye.
• Notifications, support aur fraud/durupayog rokne ke liye.

Hum aapka personal data bechte nahi hain. Data sirf in tak jaata hai:

• Pandit: jis pandit se aap consultation lete hain, unhe aapka naam, sawaal, chat messages aur (zaroorat par) janm vivaran dikhta hai.
• Service providers: Razorpay aur BharatPe (payments), Agora (live call/video), Google Gemini (AI — kundli/rashifal/AI jawab ka text banane ke liye janm vivaran aur sawaal bheje ja sakte hain), Twilio (SMS/OTP), Cloudinary (photos/images), Render aur Vercel (hosting), MongoDB Atlas (database) aur delivery partners (sirf physical orders ke liye).
• Kanoon: jab kanoonan zaroori ho.

Data encrypted connection (HTTPS) par bheja jaata hai, password hash karke rakhe jaate hain aur access seemit rakha jaata hai. Koi bhi system 100% surakshit nahi hota, lekin hum uchit suraksha upay apnaate hain.

Account chalu rehne tak data rakha jaata hai. Payment, wallet aur invoice records Indian tax aur accounting kanoon ke liye 8 saal tak rakhe ja sakte hain (account delete hone par bina naam/number ke).

• Profile mein apni jaankari dekh aur badal sakte hain.
• Apna account aur data khud delete kar sakte hain (neeche dekhein).
• Phone settings se notification, camera aur microphone permission kabhi bhi band kar sakte hain.

App me Profile → "Mera data delete karein" se, ya website par Account delete page se aap apna account turant delete kar sakte hain. Naam, number, email, janm vivaran, kundli reports, chat messages aur notification token hata ya anonymise kar diye jaate hain. Payment/invoice records upar bataye kanooni samay tak bina pehchaan ke rakhe jaate hain, aur backups se data 90 din ke andar hat jaata hai. Poori jaankari /delete-account par hai.

Hamari services 18 varsh se kam umar ke logon ke liye nahi hain. Nabalig ki kundli parent/guardian hi bana sakte hain.

Privacy se jude sawal ke liye support@astrotejas.com par likhein. Yeh bhi dekhein: Terms of Service aur Refund Policy.